🤖 Engineered advanced AI-driven project management assistance tools, revolutionizing client communication processes and delivering comprehensive analytical insights. Developed intelligent agents capable of:
- Analyzing client-reported issues for efficient problem categorization
- Generating and proposing potential solutions to developers
- Capturing developer responses, refining them for clarity and consistency
- Translating refined responses into English for seamless client communication
- Interfacing with JIRA for task creation, modification, and time estimation
- Optimizing team resource allocation based on skill sets, task complexity, and current workloads
🎧 Architected a sophisticated call center support system featuring real-time transcription and dynamic guidance capabilities. Implemented LLM-powered analysis of campaign-specific transcriptions and developed a robust statistical framework for performance evaluation and monitoring.
📋 Designed and implemented a comprehensive recruitment management system, encompassing job posting creation, email template management, candidate assessment, and multi-channel communication for recruitment process updates. Integrated a user-friendly candidate interface for application submission and job listing access.
📱 Contributed to the development of a mobile-optimized extension of an existing CRM platform using Ionic framework, with specific focus on iOS compatibility and performance optimization.